Legal

When you access the pages of the We Are Crazy Enough website (We Are Crazy Enough Travel, Lda) you are accepting the terms set out here. All of your personal information collected will be used to help make your visit to our website as productive and pleasant as possible.

Ensuring the confidentiality of the personal data of users of our website is important for We Are Crazy Enough (We Are Crazy Enough Travel, Lda).

The personal information collected may include your name, email, telephone and/or cell phone number, address, date of birth and/or others.

We Are Crazy Enough (We Are Crazy Enough Travel, Lda) may have links to websites that are operated by third parties. Our privacy policy does not apply to third party websites, so if you visit another website from ours you must read and accept its privacy policy. You must also accept that We Are Crazy Enough (We Are Crazy Enough Travel, Lda) does not control the content of this website and does not assume any responsibility for the privacy policy or content published on these same websites. Furthermore, a link to a website other than We Are Crazy Enough (We Are Crazy Enough Travel, Lda) does not mean that it endorses the website or the products and services referenced there.

All copyright, trademark and other rights applicable to or used on this website belong to We Are Crazy Enough (We Are Crazy Enough Travel, Lda) and are protected by copyright. All rights not expressly granted by this content are rights reserved. The copying, alteration, distribution, transmission, display, reproduction, publication, transfer or sale of any information, products or services obtained through this website is prohibited.

Under no circumstances will We Are Crazy Enough be held liable, directly or indirectly, for any damage resulting from or in any way related to the use of this website.

The agency does not guarantee that its web pages will be free from errors or other difficulties. The agency reserves the right to manipulate, without prior notice and for any reason, any information on the website. The user is responsible for reviewing the content whenever they consult or book trips through it. Continued use of the website after any changes are made will be considered acceptance of them.

The customer registered for a trip gives express consent so that all information provided in relation to their trip can be transmitted to We Are Crazy Enough partners in order to carry out the travel program, food preferences, information private healthcare or others.

The user, as a customer registered on a trip, gives express consent that all information, including personal data, provided in relation to their trip may be transmitted to government authorities for the purposes of border control and air travel security.

All data collected through registration on the We Are Crazy Enough website is entirely confidential and is intended for the management of clients, services and Marketing actions of our company. When making contact via email through our website, if you select the “join the Newsletter” option, your email may become part of our database and used for our company’s Marketing purposes. Therefore, all your registration data is entirely confidential and will be used exclusively to bring you our news, serve you in the best possible way and create offers that adapt to your interests.

GDRP – We Are Crazy Enough

Privacy Policy and General Data Protection Regulation

Our website treats your privacy with the greatest care. In the following sections we will explain:

What information we collect through the website, how it is treated and for what purpose;

How you can manage your personal information

Want to know more? Check out these links:

https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_pt.htm

https://ec.europa.eu/justice/smedataprotect/index_en.htm

https://ec.europa.eu/info/law/law-topic/data-protection_pt

Laws, Regulations and Supervisory Authority.

This Privacy Policy is governed by the laws of Portugal without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

The laws that govern personal data in Portugal are:

• REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).
• Lei n.º 67/98 de 26 de Outubro, LEI DA PROTECÇÃO DE DADOS PESSOAIS.

The independent authority that upholds information rights in the public interest in Portugal is the Comissão Nacional de Protecção de Dados (the “CNPD”). Further information can be found at https://www.cnpd.pt.

Who processes personal data?

The person responsible for processing personal data is: We Are Crazy Enough Travel, Lda

info@wearecrazyenough.com

VAT: 518212254

National Register of Travel and Tourism Agencies: Nº 11980

Hosting:

The website is hosted by Amen and managed by Amen. Some data such as IP, browser type and version, date and time, and the website, if any, from which you came, are recorded. The IP is stored anonymously. This data is needed for various security and analysis techniques. The legal basis for this processing is Art. 6 (1) f GDPR.

https://www.amen.pt/

Email

Emails sent to and from our email addresses are processed outside the European Union by Google and Sendgrid. The system is managed by Good Omens. You can consult Google’s data processing policy here https://cloud.google.com/security/gdpr/ and Sendgrid’s here https://sendgrid.com/policies/privacy/website-privacy-policy/#information- about-international-transfers. Emails are stored in these services for a minimum period of time to ensure that no email is lost in the event of a technical failure. The legal basis for this processing is Art. 6 (1) f GDPR.

The Payment system is made by Paypal. You can check how payment is handled on their Legal Terms & Conditions Page.

https://www.paypal.com/

How do we collect your data?

All data collected is done expressly by the user, except for cookies collected automatically, as defined here: (cookies page). Therefore, it is the holder himself who gives consent for his information to be processed with confirmation fields on the respective forms.

How do we process and for what purposes do we use your data?

For billing, we use your First Name, Last Name, Address, NIF and Email.

For payment processing, your data is sent to the responsible entity. In our case, you can read more details about Pay Pal’s data policy at https://www.paypal.com/ 

To update the status of your order, we use Name, Address, NIF and Email.

If you have registered your email in the form for our newsletter, we use your email to send you news.

Right to correct data and right to object

If the data subject considers that their personal data is incorrect, incomplete or inaccurate, they have the right to rectify or complete them without undue delay.

The data subject may also object at any time to the processing of their personal data for a specific use.

Right to data removal (right to be forgotten)

The data subject may ask us to delete their personal data if they are no longer necessary to fulfill the purpose of the processing. However, the company is not obliged to delete the data if:

your processing is necessary to respect freedom of expression and information

have to retain personal data to comply with a legal obligation

there are other public interest reasons for retaining personal data, such as reasons related to public health or scientific and historical research

the retention of personal data is necessary within the framework of legal proceedings

Automated decision making and profiling

There are no automated decisions.

Notification of data breaches

A data breach is considered if personal data for which our company is responsible is disclosed, either accidentally or unlawfully, to unauthorized recipients, is altered or access to it is temporarily interrupted.

If a data breach occurs that poses a risk to individual rights and freedoms, our company will inform the data protection authority within 72 hours of becoming aware of it.

If the breach poses a high risk to data subjects, our company may also be obliged to inform all affected persons of the breach.

How long will you keep my personal information?

We are Crazy Enough will not retain your personal information for longer than required. We will keep your personal information:

• For as long as required by law.
• Until we no longer have a valid reason for keeping it.
• Until you request us to stop using it.

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.

If you have questions about our Data Retention Policy, please contact: info@wearecrazyenough.com

Responding to requests

If our company receives a request from a person wishing to exercise their rights, we will respond to this request without undue delay and, in any case, within one month of receiving the request. This deadline may be extended by a period of two months for complex or multiple requests, provided the person is informed of the extension. Requests will be processed free of charge.

If a request is refused, we will inform the interested party of the reasons for this refusal and their right to lodge a complaint with the data protection authority.

Links to Other Websites

Our website may contain links to and from websites of our partners, suppliers and other third parties. We have no control over the content or links displayed on these sites. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for any such policies. Please check these policies, where available, before you submit any personal data to these websites.

Data protection by design and by default and Cookies we use

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.

Data protection by design implies that our company takes data protection into account from the first stages of planning a new way of processing personal data. In accordance with this principle, the controller takes the necessary technical and organizational measures to apply the principles of data protection and protect the rights of data subjects, for example, through the use of pseudonyms.

Default data protection implies that our company always adopts, as default settings, the settings that most protect privacy.

Your consent applies to wearecrazyenough.com

This list shows the cookies used on this website. We also use a plugin our website that keeps you informed about the cookies we use in this website.